unifonic

Every resignation takes knowledge with it. If the exit process is rushed – a form to tick, a five-minute chat with no follow-up – the real reasons for leaving disappear along with the employee. What’s left is a number on a report, not an insight you can act on.

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But when exit surveys and interviews are designed with care, they become one of the richest sources of retention intelligence you’ll ever collect. They reveal when disengagement began, which drivers tipped people over the edge, and what might have changed the outcome.

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This article lays out how to build that kind of process: a structured approach to exit surveys, interviews, and analysis that turns departures into signals you can actually use to protect the people still on your team.

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